Franchisor Report

The Importance of Online Reviews for Franchise Businesses

Although franchises are national brands, customers often think locally when evaluating their closest franchise location

Additional Stories

Unlocking Exceptional Customer Experience with Data-Driven Insights: Lessons from Franchise Leaders

Franchise leaders discuss how they improve operations, efficiency, and the customer experience by collecting data through the latest technology...

Hot Dish Advertising's Michelle "Shelly" Blythewood Discusses Ways To Enhance a Brand's Customer Experience

Franchise marketing professionals with Hot Dish Advertising discuss working with different departments

Why Franchisee Success Equals Brand Success and How to Foster It

Providing proper training and listening to feedback leads to greater franchisee engagement and satisfaction

FEATURED FRANCHISE RESOURCES

Leashed AI

Leashed AI helps businesses of all sizes streamline operations with end-to-end conversational AI that automates voice calls, SMS, email, and chat.

IronMark

Many Locations, One Solid Strategy. Whether you’ve got 50 locations or 5,000, your customers want a personal touch, and we’re here to make sure they get it.

The Constant Contact Franchise partner program is built to simplify the complex and confusing task of marketing your franchise. We’ve got all the tools, features, and expert guidance you need to help you succeed—all in one place.

People on the Move

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Checkers & Rally’s in Huntsville and Tuscaloosa Transition to New Ownership
Checkers & Rally’s, the iconic double drive-thru brand known for its legendary taste, undeniable value, and game-changing innovation, has announced...

Checkers and Rally’s Bring New Look and Leadership to Five Locations
Checkers and Rally’s, the iconic double drive-thru brand known for its legendary taste, undeniable value, and game-changing innovation, has...

Poolwerx Appoints Steve Greenbaum as Global Executive Director
Based in Denver, Greenbaum brings decades of franchising leadership experience to the Poolwerx brand.

Weed Man Appoints New Chief Marketing Officer Laura Baker

Chicken Salad Chick Appoints Ervin Hernandez as New Director of Marketing

Beans & Brews Coffee House Announces New Additions to Leadership Team

Dill Dinkers® in Sarasota Announces Davidson Kozlowski as Director of Operations and Sales

David Dunsmuir Joins Surv Franchisor, LLC as New President

Wendy's Appoints Ken Cook as Interim CEO

Newk's Eatery Welcomes Back Industry Veteran Chris Cheek as Chief Development Officer

Bach to Rock Music School Appoints Amy Przywara as Chief Marketing Officer

Shaq’s Big Chicken Taps Local Leader with a Heart for Hospitality in Gilbert

Rolling Suds Names Tom Gissler as Chief Executive Officer