Technology Feature Articles
Informative Technology franchise articles to support business buyers, franchisees, and franchisors.
Franchise Update’s annual Mystery Shopping exercise reveals some old problems and some new solutions
- Helen Bond
- 4,010 Reads 12 Shares
Bad Ass Coffee of Hawaii has been building a cult following for more than 30 years
- Kerry Pipes
- 3,729 Reads 2 Shares
9 predictions for rental and property management in 2023
- David Bitton
- 5,659 Reads 13 Shares
Our first-of-the-year roundup of consumer experience news, trends, and other developments!
- Eddy Goldberg
- 3,420 Reads 3 Shares
Six social media predictions for 2023 foresee big changes ahead
- Eddy Goldberg
- 4,671 Reads 4 Shares
Our first-of-the year roundup of consumer marketing news, trends, and other developments!
- Eddy Goldberg
- 3,413 Reads 2 Shares
11 ways to improve your customer service and make 2023 your best CX year ever!
- John DiJulius
- 4,645 Reads 33 Shares
With employee recruitment and retention currently employers’ number-one challenge, solving the Gen Z workforce dilemma is a top priority for franchising
- Franchise Business Review
- 4,090 Reads 17 Shares
Three game-changers to look for to grow your brand in 2023
- Art Coley
- 1,966 Reads
2023 report on global consumer trends emphasizes the value of the human connection in a tech-heavy world
- Eddy Goldberg
- 7,656 Reads 17 Shares
8 key findings from data, technology, and market research firm’s assessment of the current consumer marketplace
- Kerry Pipes
- 4,556 Reads 3 Shares
If you’re looking to improve your company’s technology in 2023, this report from Deloitte Insights is sure to help
- Eddy Goldberg
- 6,718 Reads 13 Shares
Our year-end roundup of consumer marketing news, trends, and other developments!
- Eddy Goldberg
- 3,330 Reads 2 Shares
Goldfish Swim School co-founder Chris McCuiston
- Kerry Pipes
- 6,280 Reads 61 Shares
Here’s why you should consider a digital detox in your personal and professional life
- John DiJulius
- 4,944 Reads 6 Shares
Bryan Park got laid off from his job at a flooring company – so he started his own!
- Kerry Pipes
- 4,295 Reads 3 Shares
“If your dream doesn’t scare you, it’s not big enough,” says multi-brand franchisee Justin Sharbutt as he continues toward his next goal of 100 units.
- Kerry Pipes
- 6,873 Reads 71 Shares
Vicki Dunn-Marshall started as an entry-level crew member at Little Caesars when she was 15. Today she operates 24 of her own.
- Kerry Pipes
- 13,627 Reads 201 Shares
10 ways to whip your frandev technology into shape and recruit more candidates
- Eddy Goldberg
- 4,141 Reads 19 Shares
Cinnaholic is on a roll with its healthy, delicious offering
- Heather Stennis
- 4,170 Reads 10 Shares
Urban Air Adventure Park entrepreneurial trio signs new deal to open another 4 parks in Florida and Texas
- Kerry Pipes
- 3,900 Reads 2 Shares
Our November roundup of consumer experience–related news, trends, and other developments!
- Eddy Goldberg
- 3,505 Reads 1 Shares
These 5 companies are reaping the financial benefits of making customer service a top priority.
- John Tschohl
- 5,358 Reads 6 Shares
Are you prepared for the U.S.’s growing Hispanic population?
- Eddy Goldberg
- 4,070 Reads 3 Shares
With headwinds to unit growth for the next 12 to 24 months, unit consolidation is expected to continue rising
- Darrell Johnson
- 4,513 Reads 4 Shares
Franchisors that sold a lot of units in 2021 are struggling to open them in 2022. Technology can help. Here’s how.
- Keith Gerson
- 4,778 Reads 34 Shares
Three game-changers to look for to grow your brand in 2023
- Art Coley
- 5,231 Reads 9 Shares
Deloitte report reveals board members and C-suite execs have a serious "technology deficit"
- Eddy Goldberg
- 3,956 Reads 3 Shares
The Great Adjustment means it's time to review what is working, what is not, and why customer experience training is essential
- John DiJulius
- 5,615 Reads 27 Shares
Our October roundup of consumer experience–related news, trends, and other developments!
- Eddy Goldberg
- 3,540 Reads 2 Shares
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