Technology Feature Articles

Technology Feature Articles

Franchise Sector Showcase

Informative Technology franchise articles to support business buyers, franchisees, and franchisors.

When Hurricane Harvey devastated Greater Houston in 2017, staff and management at the local Primrose Schools leapt to the aid of area communities--without being prompted by franchise owners Lou Ann and Michael McLaughlin, who were dealing with flooding at their own home.
  • Helen Bond
  • 11,120 Reads 164 Shares
Denise Pedini is a key player in turning around the 60-year-old Pizza Inn
  • Kerry Pipes
  • 9,786 Reads 69 Shares
AdvantaClean's founder and CEO says these 3 tips will improve your operations.
  • Jeff Dudan
  • 4,036 Reads 9 Shares
With his first year as CEO of School of Rock under his belt, Rob Price has found his groove as he works to grow the 20-year-old brand that offers music education to kids all over the world.
  • Kerry Pipes
  • 16,800 Reads 628 Shares
Low unemployment and rising minimum wages are making it difficult to find and keep quality employees in 2018. Increased labor costs are also having an effect on the bottom line, even as many franchisees increase their sales or raise prices.
  • Eddy Goldberg
  • 5,427 Reads 9 Shares
New Technomic Report identifies health and convenience as both helping and challenging the bakery and coffee cafe segments.
  • Multi-Unit Franchisee
  • 5,055 Reads 2 Shares
"No means no": Are you practicing safe marketing in the age of GDPR?
  • Gareth Botha
  • 6,534 Reads 11 Shares
Social media marketing news you can use. It's "Link Week" here at FCMR this issue, with a two-pronged focus, so dust off your mouse, flex your fingers, and get started on getting current on: 1) Gamification: a collection of articles on how companies are using it to attract, engage, and retain customers - and employees; and 2) Tech News: 10 links to articles ranging from three social media platforms to watch in 2019 to a Boston area restaurant that's raised $21 million to expand its "all-robot" restaurant.
  • Eddy Goldberg
  • 5,381 Reads 5 Shares
Nicole Ossenfort is an inclusive leader. Since taking over as president and CEO of Liberty Tax earlier this year, she has made it a priority to be in regular contact with people from every level of the tax preparation brand, from franchisees to employees.
  • Kerry Pipes
  • 14,253 Reads 415 Shares
Joye and Dave Griffin have always had a singularly focused mindset to succeed in the automotive world, dating back to their college days when they ran a car detailing business out of the back of Dave's pickup truck.
  • Helen Bond
  • 5,632 Reads 3 Shares
Access to capital continues to be one of the deepest challenges facing a competent, growth-minded multi-unit franchisee.
  • Rod Bristol
  • 6,574 Reads 35 Shares
Doner Shack
SPONSORED CONTENT
Doner Shack
SPONSORED CONTENT
Doner Shack
SPONSORED CONTENT
Learn how these 11 brands identify, target, and engage with customers
  • Sara Wykes
  • 10,306 Reads 22 Shares
Culture can be defined as a set of core values that permeate a business and its people, from headquarters to the front line.
  • Nigel Davies
  • 7,914 Reads 15 Shares
Social media marketing news you can use. This week: a focus on delivery, plus a selection of research reports, studies, ebooks, and other food for thought to help you sort out your digital and social options and the customer experience.
  • Eddy Goldberg
  • 6,000 Reads 3 Shares
For Alexander C. Johnson, giving back to his community is part of his nature. This second-generation franchisee is now paying it forward, sharing his know-how and leadership skills with the next generation as they navigate their way through the food and hospitality industry.
  • Helen Bond
  • 8,633 Reads 56 Shares
So how do we do better? Especially today, in a time when record low unemployment and rising wages are prompting employees to at least consider improving their job situation, if not downright jumping ship.
  • Eddy Goldberg
  • 7,119 Reads 23 Shares
The dual themes of the "customer journey" and "brand promise" dominated this year's Franchise Consumer Marketing Conference. Both played a role throughout Franchise Update's 8th annual FCMC,
  • Eddy Goldberg and Kerry Pipes
  • 6,467 Reads 4 Shares
Retaining great employees is the key to success in franchising, or in any business for that matter. This is especially true in retail businesses, where your company is represented by the people who deal directly with your customers
  • Eddy Goldberg
  • 62,174 Reads 62 Shares
Digital marketing technologies have become indispensable for franchisors seeking new operators, as well as for franchisees seeking new customers.
  • Sara Wykes
  • 17,494 Reads 124 Shares
We are finally entering a cycle of higher inflation expectations. Is that good for franchising? That's not a trivial question as it can significantly affect unit performance and expansion decisions.
  • Darrell Johnson
  • 9,865 Reads 48 Shares
By now, bitcoin has become a household word. The idea of a digital, unregulated "cryptocurrency" elicits strong responses. Some have heralded bitcoin as revolutionary. Others, such as JPMorgan Chase CEO Jamie Dimon, denounced it as a "fraud." But in January of this year, Dimon walked that comment back, and declared, “The blockchain is real.” Why the change?
  • Joyce Mazero and William Sentell
  • 21,970 Reads 25 Shares
Jersey Mike's Subs
SPONSORED CONTENT
Jersey Mike's Subs
SPONSORED CONTENT
Jersey Mike's Subs
SPONSORED CONTENT
In 2015, I reported on the increasing use of technology in international franchising. Today, technology has become even more essential to the operation of franchised businesses around the world. Global use of technology in franchising includes franchise management, development, operations, training, social media, mobile pay, online delivery apps, marketing, and web-based POS systems.
  • William Edwards
  • 7,593 Reads 17 Shares
If you couldn't make it to FCMC this year, here's a highlight reel.
  • Eddy Goldberg
  • 3,981 Reads 38 Shares
When Kristina Van Bruggen joined Sizzler USA as vice president of marketing in 2014, the brand admittedly was a little behind the rapidly changing marketing curve.
  • Kerry Pipes
  • 8,792 Reads 12 Shares
Effective succession planning can bring value to your business in the beginning as well as at the end.
  • Kendall Rawls
  • 6,216 Reads 33 Shares
Learn how 4 brands are using digital technology, plus tips from a marketing pro
  • Sara Wykes
  • 7,352 Reads 39 Shares
By now everyone is painfully aware that even a modest data breach at a medium-sized company can cause a world of pain. Cyber response costs alone (including reimbursing credit card companies for having to issue replacement cards) can run into the millions.
  • Eric Levy, Eddie Block, and Peter Vogel
  • 10,338 Reads 22 Shares
Life was full of promise when Tammy Whitworth and her husband Todd launched their first Window World franchise location in 1999 in Wilmington, North Carolina.
  • Kerry Pipes
  • 28,854 Reads 2,339 Shares
Social media marketing news you can use. This week: 1) GDPR goes into effect on May 25, whether you're prepared or not; 2) McDonald's senior exec on how to respond (or not) to negative news; 3) 4 customer experience predictions for 2020; 4) what 9 franchise brands are doing with delivery.
  • Eddy Goldberg
  • 10,563 Reads 7 Shares
Larry Oberly, president and CEO of SpeedPro Imaging, knows from personal experience what it's like to be a franchisee. This provides him with an additional level of insight as he grows into his new role at SpeedPro.
  • Kerry Pipes
  • 15,743 Reads 165 Shares
Share This Page

Subscribe to our Newsletters